Smarter in-app support: chat, email, and answers that link to the help docs

Getting help in FabWise is simpler and more useful. Ask a question in the app and you're in one continuous support conversation; email works too; and the answers now point you to the help article they're based on.

What's New

• In-app support chat — open support inside FabWise and you land in a single, ongoing conversation. No tickets to file, no thread to lose — ask whenever something comes up, and the history stays with you. If a question needs a person, a teammate steps in, helps, and hands it back, all in the same place.
• Email support — prefer email? Write to support@mail.fabwise.app and you'll get an answer by email, on the same support that powers in-app chat. Replies keep the conversation going and reopen a resolved request automatically.
• Answers cite their source — when the assistant answers from a help article, it shows the article as a clickable link, so you can read the full how-to yourself. It answers from FabWise's own documentation, and says so when it isn't sure rather than guessing.

What's Improved

• Better-grounded answers — the assistant searches the FabWise help library while it works, so answers are more accurate and stay on-topic to your shop and the product.
• Refreshed help library — the customer help articles at /help were reviewed and updated for accuracy; more are on the way.